Part- Time Hybrid Scheduling Coordinator / Behavior Technician (BT)

Job Title: Hybrid Scheduling Coordinator / Behavior Technician (BT)

Job Summary: The Hybrid Scheduling Coordinator / Behavior Technician (BT) at 360 Human Services is a dual role that combines the responsibilities of managing scheduling tasks and providing direct behavioral intervention services. This role ensures the efficient scheduling of appointments and supports the delivery of high-quality Applied Behavior Analysis (ABA) services to clients at the Behavioral Treatment Center.

Key Responsibilities:

1. Scheduling Coordination:

• Work collaboratively with the scheduling team under the direct supervision of the Scheduling Manager.
• Manage and coordinate schedules for clinical team members, including Behavior Technicians and supervisors.
• Communicate with clients, families, and team members to confirm appointments and address scheduling concerns.
• Maintain up-to-date records of team member availability and client appointments.
• Work with scheduling software to ensure accurate and efficient scheduling.
• Manage cancellations and reschedule appointments as necessary.
• Prepare and distribute monthly schedules to clients and staff.
• Coordinate intake procedures and initial assessments with clinical teams and clients.

Behavioral Therapy Services:

• Provide direct one-to-one ABA services to clients as outlined in their individualized treatment plans.
• Implement evidence-based behavioral interventions under the guidance of a Clinical Supervisor.
• Collect and record data on client progress and behavior during sessions.
• Participate in team meetings and training sessions to enhance service delivery.
• Communicate effectively with clients, families, and clinical team members regarding client progress and any concerns.
• Maintain compliance with HIPAA regulations and confidentiality requirements.
• Cover sessions in the event of a BI calling off to ensure continuity of care.

Administrative Support:

• Assist with data entry and maintenance of client records in the Electronic Health Record (EHR) system.
• Support the clinical team with administrative tasks related to scheduling and client management.
• Ensure all documentation is accurate, complete, and submitted in a timely manner.
• Provide backup support for other administrative roles as needed.

Quality Assurance and Compliance:

• Ensure adherence to company policies, regulatory requirements, and quality standards.
• Participate in regular audits of session notes and client programs to ensure compliance.

1. Collaboration and Communication:

• Collaborate with clinical supervisors, team members, and administrative staff to ensure seamless service delivery.
• Attend and actively participate in team meetings, training sessions, and workshops.
• Provide feedback and communicate any concerns or issues to supervisors promptly.

Qualifications:

• Bachelor's degree in Psychology, Special Education, or a related field preferred.
• At least one year of experience in ABA therapy or related behavioral health services.
• Experience in scheduling coordination or administrative support is highly desirable.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Ability to handle sensitive and confidential information with professionalism.
• Familiarity with scheduling software and Electronic Health Record (EHR) systems is a plus.
• Bilingual proficiency in English and Spanish is an asset but not required.

Physical Requirements:

• Occasionally required to sit, stand, walk, grasp, push, pull, reach, bend, twist, kneel, squat, and drive a personal vehicle.
• It may involve direct contact with individuals exhibiting aggressive or challenging behaviors.
• Ability to lift and carry up to 50 lbs occasionally.

Benefits:

• Competitive wage.
• Paid training and professional development opportunities.
• Paid sick time and vacation benefits.
• Career advancement opportunities, including educational discounts.

360 Human Services is an equal-opportunity employer and is committed to creating a diverse and inclusive work environment.