WE ARE TITANIUM HEALTHCARE
Titanium is a healthcare company that puts heart and compassion above all else. Millions of Americans just aren’t getting the medical care they need. We’re on a mission to change that. For patients that means exceptional support and better care. For providers it means better support and time to focus on patients, and for partners that means higher quality and lower cost.
Join us in our mission!
POSITION SUMMARY
The RN Care Coordinator is an essential part of the ECM team. Enhanced Care management (ECM) is funded through California Advancing and Innovating Medi- Cal (CalAIM) and are programs that coordinate care by utilizing a person-centered approach to maximizing an individual’s health and life trajectory. ECM services are medically appropriate and cost-effective alternatives to services covered under the state plan. All potential ECM members must be enrolled in the Inland Empire Health Plan (IEHP). Titanium outreaches and engages to promote services, enroll members in the ECM program, and provide services intended to improve social and physical determinants of health. Members remain in the ECM programs until they no longer need or decline services. ECM services consist of a care team providing in-person care management and care coordination that aims to ensure services are available from managed care providers for members who are frequent utilizers of health services and individuals experiencing homelessness. The program is designed to leverage existing community care management, sustainability, housing transition, navigation, infrastructure, and experience.
WHERE YOU’LL WORK
This position is hybrid. Work from home and service members out in the field. Standard business hours are Monday through Friday from 8:30 am to 5:00 pm.
WHAT YOU’LL DO
- Facilitate access to primary care and behavioral health providers, as needed
- Responsible for working effectively with and as part of Titanium’s interdisciplinary team to provide high quality and effective care management to members
- Engage members in skilled therapeutic interactions to promote health behaviors, and/or other behavioral health interventions within scope of practice
- Coordinate care using resource linkage and partnering with other professionals and organizations in the community to ensure quality of care for members
- Provide seamless transition of care that meets IEHP’s requirements for post ER visits and hospitalizations
- Complete regularly scheduled follow-up visits
- Provide care coordination through phone calls, emails, messages, updating calendars, scheduling appointments, data entry, and attending meetings
- Support the Behavioral Health Care Manager, Community Health Worker, and Care Coordinator with delegated tasks
- Collaborate on member care issues with other ECM care team members
- Participate in weekly systematic case reviews and ad hoc case reviews
- Consult with the Clinical Nurse Leader and/or the Behavioral Health Care Manager before taking any clinical action
- Strategize to engage members in care and conduct motivational interviews
- Provide health education to members within scope of practice
- Initiate a care plan and complete all necessary assessments of healthcare plan guidelines
- Understand and abide by all departmental and companywide policies and procedures
- Perform other duties and projects assigned
WHO YOU ARE
- Fluent in English (written and verbal)
- Competent with computers, email, virtual platforms, and Microsoft Office based programs
- Possess skills and resilience to tolerate a moderate level of change and development around new models of care and care management practices
- Excellent verbal and written communication skills, including the ability to convey and exchange information in a clear and concise manner
- Ability to identify problems and use logic and related information to develop and implement solutions
- Ability to work independently and carry out assignments to completion within the parameters of established policies and procedures
- Ability to consistently operate a computer and other office equipment such as a telephone, calculator, copy machine, and printer
- Must be able to remain in a stationary position 30% of the time
- Must be able to move around the office or community 70% of the time
- Move and/or carry office equipment weighing up to 15 pounds
- Ability to operate a vehicle and travel to meet with assigned members around the community, and attend meetings at different office locations as required or requested
WHAT YOU’LL NEED
- High School Diploma/GED
- Minimum 1 year of experience as an RN working in a healthcare setting, such as a medical clinic or acute care hospital
- Valid CA Driver’s License and clean driving record
- A reliable vehicle and valid automobile insurance is mandatory, as automobile travel is required in the Inland Empire
- A valid, unrestricted state RN license
- Experience with an EHR/EPM
- Distraction-free home workspace with a secure internet connection
NICE TO HAVES
- Bilingual in Spanish
- Associate degree, and/or BSN
- eClinical Works (ECW) experience
- Experience working in an internal medicine clinic
- Care management experience
- Valid BLS certification from the American Heart Association
- Valid CPR Certification
WHAT YOU’LL ENJOY
- Make an impact: an organization who cares about its employees, communities, and the future of healthcare
- Inclusivity: be a part of a workplace where you not only belong but also can be the best version of yourself
- Growth: opportunities to develop and grow your career with us
- Community: you are encouraged to have a voice, share your opinions, and have an individual impact on the business
- Paid Time Off: 12 holidays and up to 15 days of accrued PTO to rest and recharge plus additional time for sick, jury duty, bereavement, reproductive loss, and therapy
- Work Life Balance: enjoy flexibility to maximize your well-being and success with our hybrid work model
- Medical, Dental, & Vision Benefits: we cover up to 100% of your premium and 50% of your dependents depending on the plan
- Prioritize your mental health with unlimited therapy sessions funded 100% by Titanium Healthcare
- Flexible Spending, Health Savings & Dependent Care Accounts
- Life/AD&D insurance funded 100% by Titanium Healthcare
- Supplemental Short-Term Disability
- Employee Assistance Programs
- Protect your pet(s) with Pet Insurance
- 401(k) plan
EEO Statement
At Titanium Healthcare, our mission is to fearlessly reengineer the way healthcare works to reduce costs, ensure better outcomes, and provide everyone, everywhere, with the kind of compassionate and coordinated care they deserve. We believe that achieving this mission starts with a diverse and inclusive workforce.
Titanium Healthcare is an equal opportunity employer. We are committed to promoting and celebrating all backgrounds and encourage all applicants, regardless of race, religion, gender, sexual orientation, disability, age, marital status, parental status, military or veteran status, or any other legally protected status, to apply. We believe that diversity and inclusion drive innovation and equity in healthcare, enabling us to better serve our communities and make a lasting impact.