Closing: Wednesday March 25th at 9:00 PM (PST) OR When 100 Applications Are Received

Position: Senior/Technical Assistant – Community Development – Communications

Department: Community Development 

Hourly Range: Technical Assistant $22.26-$25.77

Senior Technical Assistant - $27.06-31.32

Classification: Temporary

FLSA: Non-Exempt – Overtime Eligible

Job Summary:

Under general supervision, the Technical Assistant provides administrative and project coordination support to ensure timely and effective communications operations for the Community Development Department. This role's primary focus is support for content creation, media production, website management, and graphic design initiatives across digital and print platforms.

A Senior Technical Assistant would include all the duties listed above and demonstrate advanced proficiency in multi-media programs. Will act as a project lead on most of the communications efforts, programs, and projects for the Community Development Department.

 The level of this position will be determined based on the selected candidate’s qualifications and experience.

Supervisory Responsibilities:

Responsibilities may include but are not limited to:

Technical Assistant:

• Assist in the creation, editing, and distribution of reports, web design, magazine articles, press releases, and other written and multi-media communications.
• Support media production through content development, fact-checking, and coordinating with contributors.
• Assist with graphic design tasks for marketing materials, digital content, and print publications.
• Assist with building and maintaining webpages and websites.
• Coordinate schedules, meetings, and events related to communications projects.
• Maintain filing system for department documents.
• Update paperwork, maintain documents, and word processing.
• Perform other related duties as assigned.

Senior Technical Assistant includes the above in addition to the following:

• Serve as a project lead on all communications-related tasks, programs, and projects for the department.
• Lead meetings and/or train staff on new department programs, as necessary.

Minimum Qualifications:

• Strong written and verbal communication skills with attention to detail.
• Proficiency in Microsoft Office (e.g. Word, Excel, PowerPoint), Google Suites
• Strong organizational skills with the ability to manage multiple tasks and meet deadlines.
• Ability to work collaboratively and effectively with staff, community members, and stakeholders.
• Creative problem-solving skills and the ability to adapt to fast-paced environment.

Desired Skills:

• Experience with graphic design software (e.g., Adobe Creative Suite, Canva), photography and editing, videography and editing, web design, social media platforms.

Education and Experience:

Core Competencies:

• Problem Solving – Analytically and logically evaluating information
• Learning Agility – Seeking learning opportunities and applying the lessons to work
• Handling Stress – Maintaining emotional stability and self-control under pressure, challenge, or adversity
• Professional Integrity & Ethics – Displaying honesty, adherence to principles, and personal accountability
• Safety Focus – Showing Vigilance and care in identifying and addressing health risks and safety hazards
• Customer Focus – Attending to the Needs and expectations of customers
• Informing – Proactively obtaining and sharing information
• Teamwork – Collaborating with others to achieve shared goals
• Valuing Diversity – Appreciating the benefits of varied backgrounds and cultures in the workplace
• Allocating Resources – Prioritizing the use of fiscal and material resources to maximize organizational effectiveness

Guiding Principles

1. Put people first.
2. Be visionary.
3. Be an ambassador for Lancaster.
4. Be Fiscally Responsible.
5. Be Creative.
6. Always Improving.
7. Be Adaptable and Resilient.

Essential Physical Requirements:

• Ascend/Descend stairs/ladders/balance (moderate)  
• Position self to bend or twist (frequent)   
• To move, transport, position items up to 15 lbs. (frequent)
• Exposed to outdoor weather conditions (infrequent)
• Operate Equipment (none)  
• Stationary or squatting position (frequent)

Environmental Factors:

• Work under time pressure (moderate to frequent)  
• Interruptions (frequent)

Essential Cognitive Functions:

• Analyze (continuous) 
• Computations (frequent)  
• Generate Written Work Product (moderate)   
• Independent Problem Solving (continuous)   
• Interruptions (frequent) 
• Maintain Positive Public Relations (continuous)  
• Organize (frequent)

Disaster Service Worker:

Pursuant to California Government Code Section 3100-3109, all public employees are declared disaster service workers subject to disaster service activities as may be assigned to them in the event of fire, flood, earthquake, or other natural or man-made disaster

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time; 

The City of Lancaster will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the City of Lancaster is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting www.dfeh.ca.gov/fair-chance-act/. 

The City of Lancaster is an Equal Opportunity Employer.