Homelessness Solutions Coordinator

Under general direction, provides support, strategic planning, and administrative oversight for the development and implementation of homeless services, and ensures that programs and resources across all departments are aligned with the City's goals to address and reduce homelessness; performs related duties as assigned.

Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required.  The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to the following:

• Plans, organizes, coordinates, and evaluates City activities to address and reduce homelessness.
• Develops and implements new strategies in coordination with other agencies and departments.
• Develops, coordinates, and evaluates City operated or contracted programs addressing homelessness, including initial planning, feasibility studies, community engagement, project design and implementation strategies, project approval, and evaluation using program and population data to make sound recommendations, including alternative courses of action such as project restructuring.
• Collaborates with local businesses, nonprofit organizations, and community groups in the coordination and delivery of services to individuals experiencing homelessness.
• Coordinates City policies and activities with local, regional, state, and federal homelessness programs.
• Serves as a City liaison on homelessness issues to civic groups, community organizations, philanthropic organizations, and individuals.
• Establishes, maintains, and enhances cooperative relationships between City departments, local service providers, and the homeless community.
• Conducts and participates in public outreach and educational programs.
• Works with Code Compliance staff to monitor and address blight within the City.
• Prepares and monitors project and program budgets and expenditures.
• Researches and develops grant proposals.
• Seeks out funding sources for City homelessness programs and determines funding priorities.
• Provides oral and written reports to various departments, City Council, commissions, and community groups regarding the City's homelessness issues.
• May represent the City on homelessness issues at regional meetings related to homelessness policy.
• Performs other duties of a similar nature and level as assigned.
• Safely operates City vehicles and equipment.

Education and Experience:

• Must possess a valid California class “C” driver’s license upon hire and maintain throughout employment with the City of Victorville.

• Basic service provision for individuals experiencing homelessness.
• Social, economic, and political issues affecting low-income communities and current trends in homelessness and social services.
• Current federal, state, and local laws, regulatory codes, ordinances, and procedures relevant to social services programs, including housing, education, employment, or socioeconomic development.
• Principles and practices of needs assessments.
• Program development, implementation, management, and evaluation.
• Conflict resolution and problem-solving techniques.
• Community outreach, advocacy and public education.
• Principles and practices of staff supervision, training, and management.
• Principles and practices of contract administration and public agency budget development and administration.
• Funding sources and requirements for private and governmental grants. 
• Basic business controls, ethics, arithmetic, and data analysis techniques. 

• Assess community needs and evaluate programs using outcome data to determine effectiveness of program components and recommend program modifications.
• Develop and coordinate program services, policies, and procedures in compliance federal, state, and local regulations and best practices.
• Exercise sound judgment and political acumen in complex situations.
• Develop creative and effective solutions to challenging problems.
• Coordinate activities across multiple City departments and external agencies.
• Select, train, supervise, develop, evaluate, and motivate staff.
• Oversee program budgeting and fiscal reporting activities.
• Prepare and deliver clear and concise oral and written reports, policies, procedures, and materials.
• Proficiently use computer applications such as Microsoft Word, Excel, Outlook, and database management systems.
• Establish, organize, and maintain complex record-keeping systems.
• Prioritize work and manage multiple concurrent activities.
• Use initiative, discretion, and judgment within established procedures, guidelines, and rules.
• Define problems, analyze data, and draw valid conclusions.
• Manage situations requiring diplomacy, fairness, firmness, and sound judgment.
• Interpret and apply City, state, and federal policies, laws, and regulations.
• Manage staff, delegate tasks and authority, and evaluate staff performance.
• Build effective teams and provide efficient customer service.
• Communicate effectively, both orally and in writing. 
• Operate a personal computer and various software applications.
• Establish and maintain cooperative working relationships with City Management, City Council, department heads, managers, supervisors, employees, external auditors, external agencies, and the general public.
• Apply safe work practices.