NetOps Specialist Senior

Under broad direction, oversee the infrastructure and network operation, responding appropriately to alerts and events. Oversee incident\nresolution, ensuring appropriate response to escalations. Coordinate infrastructure repairs, including directing remote activities to ensure\ncontinuity for service delivery. Review root cause analysis documentation to address performance management and incident correlation\nissues. Provide data center support where appropriate. Oversee daily shift activities and document in appropriate reporting and ticketing\ntools and ensure continuity for any outstanding issues. Provide incident notification to Government representatives.